Terms of service

OVERVIEW
Welcome to Digital Product Familientruhe! The terms "we," "us," and "our" refer to Digital Product Familientruhe. Digital Product Familientruhe operates this shop and this website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Digital Product Familientruhe is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, as well as all policies referenced herein (these "Terms and Conditions" or "Terms"), describe your rights and obligations when using the Services.
Please read these Terms carefully as they contain important information about your legal rights and cover areas such as warranty disclaimers and liability limitations.
By visiting or using our Services or interacting with our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are of legal age in your state or province of residence and have given us consent for your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online shops or purchasing the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide in our shops is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for the security of your login credentials and all activities on your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We have made every effort to accurately display our products and services in our online shops. However, please note that colors or appearance of products may differ from what is shown on your screen, depending on the type of device you use to access the shop, as well as your device’s settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the images or representations in our online shops.
All product descriptions may be changed at any time without prior notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase. Digital Product Familientruhe reserves the right to accept or reject your order at our sole discretion for any reason. Your order is only accepted when Digital Product Familientruhe confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as Digital Product Familientruhe may not be able to accommodate cancellation requests after order acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number provided at the time of order.
Returns or exchanges of your purchases are subject solely to the provisions of our cancellation policy [LINK].
You represent and warrant that your purchases are for your personal use or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without prior notice. The price charged for a product or service is the price valid at the time the order is placed and will be listed in the email with your order confirmation. Unless expressly stated otherwise, prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.
Prices listed in our online shops may differ from prices in our physical stores or in online shops and other shops operated by third parties. We may offer promotions related to our Services from time to time that affect pricing and are subject to separate terms. In case of conflict between the terms of a promotion and these Terms, the promotion terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account information and other data, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are authorized to use the credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay all charges incurred at the prices stated, including shipping and handling fees and any applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we hand over the goods to the shipping carrier, ownership and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, advertisements, images, graphics, product reviews, videos, and audio files as well as their design, selection, and arrangement, are the property of Digital Product Familientruhe, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works of any materials on the Services. Unless expressly stated otherwise herein, nothing in these Terms grants you any license or other rights under any patent, trademark, copyright, or other intellectual property of Digital Product Familientruhe, Shopify, or any third party, nor shall it be construed as granting any license or other rights. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Digital Product Familientruhe.
The names, logos, product and service names, designs, and slogans of Digital Product Familientruhe are trademarks of Digital Product Familientruhe or its affiliates or licensors. You may not use these trademarks without prior written permission from Digital Product Familientruhe. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided access to customer tools offered by third parties as part of the Services. We do not monitor these tools and have no control or influence over them.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability for any damages arising from the use of optional third-party tools or related to them.
Your use of optional tools offered through the website is at your own risk and discretion. You should familiarize yourself with and accept the terms of use of the respective third-party tools.
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and subject to these Terms.
SECTION 8 – EXTERNAL LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites you access. If you leave the Services to access such third-party materials or websites, you do so at your own risk.
We are not liable for damages related to your access to external websites or your purchase or use of products, services, resources, or content on external websites. Please carefully review the policies and procedures of the third party and ensure you understand them before conducting any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the respective third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes the relationship between Shopify and your shop and should not be removed or altered.]
Digital Product Familientruhe is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our shop are directly with Digital Product Familientruhe. By using the Services, you acknowledge that Shopify is not responsible for any aspects of sales between you and Digital Product Familientruhe, including any violations, damages, or losses arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Digital Product Familientruhe.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal data may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read these privacy policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the Services to provide and improve the Services for you. Data you submit to the Services is transmitted to Shopify and to third parties who may be located in a country other than your country of residence to provide you with services. For more information on how we, Shopify, and our partners use your personal data, please see our Privacy Policy [LINK].
SECTION 11 – FEEDBACK
If you send, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms.
You also represent that: (i) you own or control all rights to the Feedback; (ii) you have disclosed all compensation or incentives received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to (1) keep your Feedback confidential; (2) pay you for your Feedback; or (3) respond to your Feedback.
We may monitor, edit, or remove Feedback that we consider, at our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable or that violates the intellectual property rights of any party or these Terms, but we are not obligated to do so.
You agree that your Feedback will not violate the rights of any third party, including copyrights, trademark rights, privacy rights, publicity rights, or other personal or proprietary rights. Furthermore, you agree that your Feedback will not contain defamatory or otherwise unlawful, offensive, or obscene statements or computer viruses or other malware that could harm the operation of the Services or any related website. You may not use a false email address, impersonate any person, or mislead us or others about the origin of your Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility or liability for Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, for any of the following purposes: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or others; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms; (g) to send or facilitate the sending of advertising or promotional material, including junk mail, chain letters, spam, or similar unsolicited messages; (h) to impersonate any person or entity or attempt to do so; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services or which, as determined by us, may harm Digital Product Familientruhe, Shopify, or users of the Services or expose them to liability.
Additionally, you agree not to: (a) upload or transmit viruses or other types of malicious code that may be used in any way that could affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) misuse the Services with spam, phishing, pharming, or pretexting; (e) use robots, spiders, scraping tools, data mining and extraction tools, automated devices or processes, AI tools (e.g., agentic AI), or manual means to access the Services; or (f) interfere with or circumvent security or authorization measures, the robot exclusion header, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine you have violated any part of these Terms.
SECTION 14 – AGENTS
14.1 This section ("Agent Terms") applies if you use, permit, enable, or cause an agent to access, use, or interact with the Services. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf or at the direction of a natural or legal person and can be executed on or using a person’s device without direct supervision.
14.2 No agent may access, use, or interact with the Services unless it identifies itself at all times and acts in strict compliance with the requirements in Section 14.4 below. Furthermore, no agent is permitted to access, use, or interact with the Services if we have requested that it cease such access, use, or interaction.
14.3 We may restrict, including by technical means, whether and how an agent accesses, uses, and interacts with the Services.
14.4 Agents: (i) must indicate in all HTTP/HTTPS requests that the request is from an agent and disclose the agent’s name by including "Agent/[AgentName]" in the User-Agent string of the request; (ii) must not hide or obscure that accesses, uses, or interactions are from an agent, for example by (a) mimicking human behavior and interaction patterns or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computer from human use; (iii) must truthfully respond to questions or prompts designed to determine whether interactions are from a human or a computer; (iv) must not circumvent or otherwise avoid measures that prevent, restrict, modify, or control whether and how agents access, use, or interact with Shopify Consumer Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at any time, in our sole discretion and without notice, and you remain responsible for all amounts due up to and including the termination date.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 – WARRANTY DISCLAIMER
The information provided on or through the Services is for general informational purposes only. We make no warranties regarding the accuracy, completeness, or usefulness of this information. Any reliance on such information is at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or other visitors to the Services or by anyone who may obtain access to them.
UNLESS EXPRESSLY PROVIDED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, WARRANT, OR REPRESENT THAT YOU WILL BE ABLE TO USE THE SERVICES UNINTERRUPTED, TIMELY, SECURELY, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR OTHER TERMS, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
SECTION 17 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS OR SHOPIFY AND ITS AFFILIATES SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY TYPE OF INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, DATA LOSS, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR A PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS AND OMISSIONS IN ANY CONTENT, OR LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR CONTENT (OR PRODUCTS) MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Digital Product Familientruhe, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising out of or related to (1) your breach of these Terms or the documents incorporated by reference herein, (2) your violation of applicable law or the rights of third parties, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that your failure to provide timely notice will not relieve you of your obligations unless you are materially prejudiced by such failure. We may control the defense and settlement of such claim at your expense, including the selection of counsel, but will not settle any claim without your consent (which shall not be unreasonably withheld) that requires non-monetary obligations on your part. You agree to cooperate in the defense against indemnity claims, including by providing relevant documents.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law and the unenforceable part shall be deemed severed from these Terms. The validity and enforceability of the remaining provisions shall not be affected.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with all policies or operating rules published by us on this website or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals between you and us, whether oral or written (including prior versions of the Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not delegate, assign, or transfer this agreement or your rights and obligations under these Terms without our prior written consent; any such attempt is void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice to you.
SECTION 22 – GOVERNING LAW
These Terms and all separate agreements whereby we provide you Services shall be governed by the jurisdiction of the federal and state or territorial courts located at the seat of Digital Product Familientruhe and construed accordingly. You and Digital Product Familientruhe consent to the local and personal jurisdiction of these courts.
SECTION 23 – HEADINGS
The headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO TERMS AND CONDITIONS
The most current version of the Terms is always available on this page.
We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by law, and such changes will take effect on the date specified in the notice. By continuing to use or access the Services after those changes become effective, you agree to be bound by the revised Terms.
SECTION 25 – CONTACT INFORMATION
Please send questions about these Terms to cl.familientruhe@gmail.com.
Our contact details are as follows:
[Familientruhe] 
cl.familientruhe@gmail.com
[64839 Münster Hintergasse 25] 
[015110974359] 
[INSERT TRADE REGISTER NUMBER]
DE364100493